There was a time when Bill Gates seemed to represent the anxieties of the software age more than its promises. In the late 1990s, he was not widely admired as a global benefactor.

In the early 2010s, a cartoon circulated among people who follow the technology industry. It drew the organizational charts of the big tech firms: Apple as a tidy tree, Amazon as a

There’s a particular kind of tired that doesn’t come from a long day’s work, but from the feeling of constant, low-grade overdrive. It’s the hum of notifications, the endless scrol

Most people will never know the name Josh Fraser. And that’s probably how he prefers it. In a tech landscape dominated by celebrity CEOs and viral product launches, Fraser represen

It happens in a split second. You click "buy," and a confirmation email lands before you’ve even locked your phone. You send a message, and the three dots of the reply appear befor

There is a particular kind of frustration that comes from talking to a machine. You ask a question, and you get an answer—often a correct one—but the exchange feels hollow. It lack

When a search engine stops behaving like a catalog and starts behaving like a librarian who has already read the books, something shifts in the way we trust information. For most o

A fruit and a company share the same name, but only one has managed to turn that name into a daily habit. When people say “Apple,” they usually do not think of an orchard. They thi

A decade ago, tapping a phone and watching a car move toward you on a map still felt slightly futuristic. Today, it is ordinary enough to be forgettable. That may be the clearest s

There is a familiar rhythm to every iPhone rumor cycle. A new name appears, usually attached to a larger screen, a better camera, a thinner body, or a price that makes people pause